Things to Consider Before Outsourcing a Virtual Assistant

There is so much information being shared online regarding the Virtual Assistant (VA) industry, the work and the benefits of outsourcing to a virtual assistant for the business.  All the talk regarding virtual assistance paints a very positive picture about VA services.  The growing VA industry makes it one of the most popular online services these days. If you do most of your business online, it is inevitable that you will consider outsourcing to a VA to help you out.

If you intend on outsourcing to a virtual assistant for your business, here are some simple tips that you can follow so that you can get the best possible client-VA relationship.

Things to Consider Before Outsourcing a Virtual Assistant

Your primary concern when outsourcing to a virtual assistant is the cost.  When you evaluate costs, make sure that instead of measuring costs in terms of absolute amounts that you evaluate based on values.  Cheap does not always mean you are getting the best value for your dollar.  You want the best people you can hire for the amount you can afford.  Rates for general administrative services provided by a VA range from $20 to $50 per hour.  Rates for services that are more complex and technical range from $30 to $75 per hour.  Instead of focusing on the cost, focus on the quality of work.  When measuring cost for value, you should also think about the kind of value you gain from working with a VA.  For one thing, your VA’s priority is to provide business support services you need in order to help you achieve your goals in operating a successful business.

Be open to really working virtually with the VA.  Since the VA will not be reporting to the office, if you do not communicate with them using different online channels, there could be a breakdown in communications which could lead to a breakdown in the project.  When you decide that you will outsource to a VA then you may have to make adjustments in terms of communicating by phone, email or VOIP because they work in their own office location.  It will take time to get used to this, especially if it’s your first time to work with a VA.

Choose a virtual assistant who provides services that best fit the needs of your business.   There are virtual assistants who offer a variety services, and there are virtual assistants who are more specialized and offer specific services, e.g.  website design and hosting, bookkeeping, or social networking.  Make sure you choose one that can perform the tasks that you require in your business.  You may find that your decision to choose to outsource office work to a virtual assistant is a very rewarding experience, especially because a virtual assistant understands the commitments of operating a business and has a vested interest in helping you achieve your goals towards success.

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